Leading Travel and Tourism Retail: How Businesses Can Sustainably Capture New Profits in Shopping Tourism Paperback – April 25, 2023

 Deepen your understanding of how to adapt to international travellers' different needs and backgrounds. Harness the burgeoning levels of tourism and learn everything you need to engage travellers with your business and spending money.

Buy Now

The modern traveller is complex, even more so in a post-pandemic world. International consumers are in search of memorable experiences that make them feel special and, ideally, share those experiences with others and bring those feelings home with them. While wanting to be more adventurous, they also want to make their trip safe and special while minimizing their impact on the environment.

Leading Travel and Tourism Retail is an invaluable guide for any professional involved in the world of retail, including consumer brands, retailers, hospitality, landlords, politicians, airports, transportation and technology groups.

Engaging and accessible, this book covers everything from assessing the competitive market situation to product adaptation, ESG, human talent management, accessing funding, political considerations, and the role of technology and data. It offers a unique glimpse behind the inner workings of some of the best-known brands in the world across airports, shopping malls, and city centre locations.

Delivering invaluable insight through fascinating interviews from high-profile leaders, including the President of LVMH Retail Asia, the CEO of Harrods, the President of CHANEL Perfumes & Cosmetics worldwide, this is a must-have book for those who want to drive profits.

LIST OF INTERVIEWS

Sir Tony Blair, former British Prime Minister, UK

Pierre-Hugues Schmit, Chief Commercial & Operations Officer at Vinci Airports Group, France

Ravi Thakran, Group Chairman of LVMH Asia, Singapore

Michael Ward, Managing Director of Harrods, UK

Jacques Stern, CEO of Global Blue, Switzerland

Vasiliki Petrou, CEO of Unilever Prestige, UK

Andrea d'Avack, President of the CHANEL Foundation, France

Pallak Seth, CEO of PDS Apparel Manufacturing, India

Louis de Bourgoing, International Chairman of WHSmith, UK

Jose-Antonio Lasanta, CEO of Prosegur Cash, Spain

Dan Cockerell, former Vice President of Disney's Magic Kingdom, USA

Tine Arentsen Willumsen, CEO of Above & Beyond Group, Founder of The Diversity Council, Denmark

Paul Samuels, Executive Vice President of AEG Entertainment Group, UK

Hugo Brady, Vice President of AEG Entertainment Group, UK

Malik Fernando, Director of Dilmah Tea, MJF Hotels and Holdings, Sri Lanka

Jonathan Chippindale, CEO of Holition Technologies, UK

Ben Zifkin, President of Hubba, Canada

Desirée Bollier, Chair and Chief Merchant of Value Retail, UK

Stewart Wingate, CEO of London Gatwick Airport, UK

Craig Robins, Founder and Owner of Miami Design District Development, USA

Taylor Safford, President and CEO of Pier 39, San Francisco, USA

Frances O'Grady, Secretary General of the Trades Union Congress, UK

Christine Comaford, business and leadership coach

Baroness Nicky Morgan former Secretary of State for Digital, Culture, Media, and Sport, UK

Professor Ian Woodward at INSEAD, Singapore

Professor Steve Jarding, Harvard University, USA

Lesley Batchelor OBE, Director General of The Institute for Export & International Trade, UK

Jason Holt, Chair of the Apprenticeship Ambassador Network, Chairman of Holts Group, UK

Julia Simpson, President & CEO of World Travel & Tourism Council (WTTC)

Tourism: The Business of Hospitality and Travel (What's New in Culinary & Hospitality) 6th Edition

 A comprehensive, international view of the business of tourism

The engaging writing style and hundreds of updated industry examples make Tourism: The Business of Hospitality and Travel, 6/e, the perfect textbook for students taking their first hospitality or tourism class. It views the industry from a holistic, global business perspective–examining the management, marketing and finance issues most important to industry members. Chapters reveal an integrated model of tourism and address consumer behavior, service quality, and personal selling. The thoroughness of content and references also make it suitable for upper-level hospitality and tourism courses. Readings and integrative cases close each part, and end-of-chapter exercises allow students to apply their knowledge and refine their problem-solving and critical-thinking skills. This edition includes new and updated material on social media, event management, timeshares, sustainable and marijuana tourism, and the future of tourism.

buy now

APLIKASI KONCODOLAN - Inovasi terbaru Disbudpar Kota Semarang

Aplikasi Koncodolan adalah inovasi terbaru dari Dinas kebudayaan dan Pariwisata Kota Semarang. yang dikembangkan untuk memberikan kemudahan bagi para wisatawan menemukan lokasi wisata yang menarik di Kota Semarang. Aplikasi ini memiliki fitur yang lengkap, meliputi Calender Of Event, Daya Tarik Wisata, Aksesibilitas, Amenitas dan Database Pariwisata dan Budaya. 

Fitur Calender Of Event merupakan Atraksi Seni Budaya, Pameran, Fesyen, Sport Tourism dan lainnya yang ditampilkan secara bulanan dalam setahun. Fitur Daya Tarik Wisata terbagi ke dalam beberapa ruang lingkup antara lain wisata alam, wisata religi, wisata belanja, wisata heritage, desa wisata dan paket wisata.

Data Amenitas dengan tampilan simpel, terintegrasi dengan google maps memudahkan wisatawan dalam mencari penginapan, restoran, tempat nongkrong, karaoke maupun spa di Kota Semarang. Sementara itu data Aksesibilitas memudahkan wisatawan yang akan bepergian menggunakan sarana transportasi umum, bus wisata dan rental mobil untuk mobilitas selama di Kota Semarang.

 Database Pariwisata menjadi fitur pembeda dengan aplikasi pariwisata sebelumnya yaitu terdiri dari Database 13 Jenis Usaha Pariwisata by name by adress serta publikasi hasil-hasil Riset Pariwisata dan Budaya yang diperlukan para mahasiswa untuk tugas akhir atau penelitian dan juga para pelaku usaha pariwisata untuk mengetahui potensi dan tren pasar wisata, jumlah kunjungan wisatawan,  dan indikator statistik lainnya.

Aplikasi koncodolan ini terintegrasi dengan website pariwisata.semarangkota.go.id, tidak hanya memberikan informasi tentang pariwisata tetapi juga terintegrasi dengan petunjuk arah google maps. Dan untuk peningkatan layanan berupa informasi, interaksi, transaksi pariwisata akan dikembangkan pada Aplikasi Koncodolan ini sehingga diharapkan semakin besar dalam memberi dampak bagi masyarakat dan pelaku wisata yang ada di Kota Semarang.

Download Konco Dolan - Apps on Google Play

Buka Website Disbudpar || Semarang (semarangkota.go.id)